Clinical Manager

Information

CrossReach, one of Scotland’s leading social care providers, is searching for an experienced Clinical Manager to lead our highly regarded Tom Allan Centre counselling and therapeutic team.

 

The demand for professional mental health support in Scotland has never been higher. For almost 60 years, CrossReach’s Tom Allan Centre has been has been at the forefront of quality mental health support. Reaching out and making a real difference to the lives of adults, children and families across Glasgow and beyond.  

This role offers the right candidate an outstanding opportunity to lead an established and well respected counselling service and focus on what really matters – the clients.

• Do you want to lead a close-knit, professional therapeutic team of staff and volunteers to proactively and ethically respond to clients’ needs?
• Are you keen to develop your excellent therapeutic and effective management skills?
• Do you want to cultivate external relationships to showcase the positive impact that counselling and therapeutic work can have on clients’ lives?
• Do you want to provide top quality sustainable face to face and online counselling and therapeutic services across Glasgow and beyond?

Due to current restrictions, we are working remotely. Going forward we will be offering our counselling services both at a distance and face to face from our Glasgow city centre premises.

CrossReach offers a benefits package which includes: employer contributory pension, healthcare scheme, generous holiday allowance, flexible working patterns where possible plus access to clinical supervision and an extensive programme of management and specialist therapeutic training. 

#Crossreach

Main Function

The Counselling Manager will have responsibility for the overall clinical management and development of the Service.  They will be responsible for achieving the highest professional standards and for ensuring that CrossReach's aims, objectives and standards are met and maintained.

Through Christian leadership, they will ensure that these services reflect CrossReach's Christian ethos and mission statement.

Main Duties

1. Provide the necessary leadership to the therapeutic team to ensure the service delivers professional and ethical interventions.
2. Create the environment and culture where the therapeutic team deliver and evolve an effective and high quality service that meets client needs.
3. Provide appropriate guidance and direction to ensure the service is compliant with the relevant legislative ethical policy and procedural requirements, especially in relation to Child and Adult Protection.
4. Ensure the service’s waiting list is appropriately managed, taking account of risk factors while managing client expectations.
5. Maintain and develop external relationships that will extend the influence of this service and benefit the client’s needs.
6. Maintain a small client caseload to develop and maintain your professional skills, using these to provide effective supervision and act as the point of clinical escalation for the service.
7. Embrace and develop internal relationships, capitalising on the available support and ensuring information is shared to allow the effective operation of CrossReach.
8. Working in partnership with the internal stakeholders, capitalise on income generation opportunities to achieve a financially sustainable service.
9. Match the staff and volunteer expenditure to the clinical service income to enhance the financial performance of the service.
10. Maintain and evolve the necessary relationship with training providers to ensure the service has the appropriate supply and mix of resource.
11. Ensuring continuity across the service provision and deputising where appropriate for the Managing Coordinator.
12. Demonstrate and share Christian love and support including sharing with others the leading of worship in accordance with CrossReach policy and by ensuring all staff meetings are opened with prayer and bible reading.

Qualifications

Essential:          

• Diploma in Counselling or other relevant qualification e.g. Art Therapy and PSA registered or completion of training as a first level Registered Nurse in Mental Health with a currently valid registration with the Nursing and Midwifery Council or an Occupational Therapist registered with the Health Professions  Council or a qualified Social Worker registered with the Scottish Social Services Council.
• Significant post registration experience, with experience of either working within community mental health and/or addiction services.
• Evidence of continued professional development.

Desirable:          

• A qualification in training and clinical supervision.

Personal

As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos (this is an ongoing occupational requirement under the Equality Act 2010).

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.

Skills and Abilities

Essential:

• Experience in clinical supervision.
• Good communication and team working skills.
• Basic computer literacy skills including use of Microsoft Office and the internet.
• Experience of being able to work across a multi-disciplinary team.
• Experience of supervising staff.
• Ability to work without direct supervision.

Desirable:

• Experience in delivering training