Community Support Worker (Outreach)

Information

The people who use our services tell us we’ve changed their lives.  Our employees tell us they’re supported, enthusiastic and have opportunities to develop meaningful careers.  We’re looking for someone great to join our team.

 

Our staff have come from all walks of life; some have a faith and some don’t.  We don’t want you to be a cog in a wheel.  We want you to bring your skills and experience either from the care sector or gained elsewhere – we know they are transferrable.  Your journey won’t stop there though as, using the strengths of a large diverse organisation, we’ll support you to develop new skills and qualifications and give you the opportunities to put them into practice.

We’re all about the people we support.  We want them to achieve the highest quality of life they can and you’ll be more important in that than you know.  You’ll need to be able to discern the person behind the behaviour and be able to develop strong supportive relationships with colleagues

There’s space to be creative and find ways to help the people who use our services achieve their goals so when you see a problem you’ll need to have the heart to fix it.

If you would like to talk to someone about the types of opportunities we have, or have any other questions, please contact recruitment.team@crossreach.org.uk.

Main Function

The post holder is responsible for managing their own community caseload, supporting people with substance misuse issues, in their own homes and other community venues. The post holder will provide support and education to significant others and families of people who misuse substances. The post holder will promote positive and equitable engagement with clients, significant others and families.

Main Duties

1. Responsible for the care management of own caseload by assessing need, delivering specialist intervention, evaluating the effectiveness of these interventions and ensuring ongoing care planning and support.

2. Work in collaboration with statutory and voluntary agencies to ensure a co-ordinated approach is developed to benefit clients.

3. Ensure highest standards of service delivery and demonstrate best practice.

4. Act in an appropriate manner to ensure that the work of CrossReach is seen positively and that its Christian ethos is maintained.

5. Be aware of implications of all clients’ risk assessments.

6. Assist clients to have a high quality of life and facilitate them to have choices.

7. Responsible for own professional development and participation in continuing education, to ensure evidence based practice.

8. Maintain high quality, contemporaneous written records, and provide written reports as required.

9. Contribute to case conferences, reviews and other meetings relevant to your work.

10. Ensure that the requirements of your professional registration bodies are met and registration is current if applicable.

11. Given the internal requirements for flexibility, undertake skill development in other compatible areas of work within the service when required.

12. Be familiar with the Service’s policies and procedures and ensure they are applied effectively.

13. To undertake other duties as may reasonably fall within the parameters of the post as delegated by Managing Co-ordinator/Service Leader.

14. Have respect for all aspects of Christian worship.

15. Facilitate Service Users to attend Christian worship (or worship of choice as required by the role).

Qualifications

Desirable: A recognised Social Care Qualification (SVQ L3)

SSSC registration – to be achieved within relevant timescale as applicable.

Personal

Have a non-judgmental attitude to people with substance use issues.

As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it.

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.

Skills and Abilities

Essential:

• Postholder must possess basic computer literacy skills including use of Microsoft Office and the internet.
• Full driving licence.

Desirable:

• Previous experience in substance use field.
• Knowledge of CRAFT.