Counselling Manager

Information

You already know the incredible power of professional therapeutic care. Every day in our counselling services across Scotland, we see and value how these skills can transform people’s lives and that’s why we value professionals like you.

For over 30 years, CrossReach Perinatal Counselling Services have been providing specialist counselling and psychotherapy to pregnant mums, expectant dads and parents with children under 3 years, who are facing perinatal difficulties. CrossReach Bluebell Perinatal Service, based in Glasgow City Centre, working across communities in Greater Glasgow and Clyde, provides parents access to robust and effective therapeutic support within their own communities.

As the Counselling Manager you’ll lead our perinatal team, offering guidance and direction while creating the kind of environment where colleagues thrive and clients benefit. Its primarily a management position but you’ll maintain a small counselling caseload to keep your skills fresh, as well as acting as the escalation point for any clinical issues.

Its a role that requires experience of clinical supervision, managing teams and of working in therapeutic services but also a real passion for early intervention. To succeed you’ll need a diploma in Counselling or equivalent, as well as a qualification in Clinical Supervision and/or Training. Like any counsellor, you should also bring strong communication skills and real empathy to the role, while its important you share our dedication to continued professional development.

In exchange you’ll have a generous pension, health benefits, paid holiday and access to a range of leisure and retail discounts. Just as you’ll ensure that your teams have mentoring and development support, we’ll do the same for you, with extensive training and ongoing support. Its a chance to build your experience across our broad range of counselling services and even develop some new ones.

At CrossReach, even though we’re one of Scotland’s largest voluntary social care charities – with a 1,600-strong team working across 60 services around the country – we genuinely value the individual. For our clients or services users, that means being treated with respect and care, regardless of the circumstances. For professionals like you, it means being part of a genuinely caring environment where you can contribute ideas, have your needs recognised and help shape your role around your ambitions.

If you would like to talk to someone about the types of opportunities we have, or have any other questions, please contact recruitment.team@crossreach.org.uk.

Main Function

The Counselling Manager will have responsibility for the overall clinical management and development of the Service.  They will be responsible for achieving the highest professional standards and for ensuring that CrossReach's aims, objectives and standards are met and maintained.

Through Christian leadership, they will ensure that these services reflect CrossReach's Christian ethos and mission statement.

Main Duties

1. Provide the necessary leadership to the therapeutic team to ensure the service delivers professional and ethical interventions.
2. Create the environment and culture where the therapeutic team deliver and evolve an effective and high quality service that meets client needs.
3. Provide appropriate guidance and direction to ensure the service is compliant with the relevant legislative ethical policy and procedural requirements, especially in relation to Child and Adult Protection.
4. Ensure the service’s waiting list is appropriately managed, taking account of risk factors while managing client expectations.
5. Maintain and develop external relationships that will extend the influence of this service and benefit the client’s needs.
6. Maintain a small client caseload to develop and maintain your professional skills, using these to provide effective supervision and act as the point of clinical escalation for the service.
7. Embrace and develop internal relationships, capitalising on the available support and ensuring information is shared to allow the effective operation of CrossReach.
8. Working in partnership with the internal stakeholders, capitalise on income generation opportunities to achieve a financially sustainable service.
9. Match the staff and volunteer expenditure to the clinical service income to enhance the financial performance of the service.
10. Maintain and evolve the necessary relationship with training providers to ensure the service has the appropriate supply and mix of resource.
11. Ensuring continuity across the service provision and deputising where appropriate for the Managing Coordinator.
12. Demonstrate and share Christian love and support including sharing with others the leading of worship in accordance with CrossReach policy and by ensuring all staff meetings are opened with prayer and bible reading.

Qualifications

Essential:          

• Diploma in Counselling or other relevant qualification e.g. Art Therapy and PSA registered or completion of training as a first level Registered Nurse in Mental Health with a currently valid registration with the Nursing and Midwifery Council or an Occupational Therapist registered with the Health Professions  Council or a qualified Social Worker registered with the Scottish Social Services Council.
• Significant post registration experience, with experience of either working within community mental health and/or addiction services.
• Evidence of continued professional development.

Desirable:          

• A qualification in training and clinical supervision.

Personal

As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos (this is an ongoing occupational requirement under the Equality Act 2010).

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.

Skills and Abilities

Essential:

• Experience in clinical supervision.
• Good communication and team working skills.
• Basic computer literacy skills including use of Microsoft Office and the internet.
• Experience of being able to work across a multi-disciplinary team.
• Experience of supervising staff.
• Ability to work without direct supervision.

Desirable:

• Experience in delivering training