Counselling Manager - Part Time

Information

CrossReach, one of Scotland’s leading social care providers, have a recruitment opportunity for an experienced Clinical Manager to lead our highly regarded Inverness counselling team.

CrossReach has Counselling Services located across Strathclyde, Lothian and the North, supporting mental health and wellbeing. Together we offer a broad range of face to face and distance counselling for adults and families, including, perinatal, workplace, relationship, substance use, and children and young people services, including counselling in schools. CrossReach Counselling Inverness offers a one-to-one counselling and therapy service to individuals, families and young people in a safe and confidential environment

For you, this is the chance to develop your breadth of counselling experience, have access to extensive training opportunities and to be part of our uniquely supportive environment. We are looking for someone who can bring a combination of clinical and management experience. As a Clinical Manager you will be responsible for overall clinical management and development of the Inverness service, including its successful counselling in schools service. A key role will be mentoring and developing our teams of counsellors, so they feel truly supported to work to the highest professional standards for our clients.

This work can be challenging as well as fulfilling. At CrossReach, we place empathy and understanding at the heart of everything we do. We value each individual – an approach we extend to all the people that use our services and all the people that work for us too. CrossReach offers a benefits package which includes: employer contributory pension, healthcare scheme, generous holiday allowance and flexible working patterns where possible

What the Counselling team have to say about working for CrossReach:

‘Just as CrossReach are there for their clients whatever their need is, they equally value their staff - there’s no cookie cutter approach as we’re all seen as individuals.’

‘People take the time to really get to know each other and the way we all work. You’re not forced to be a certain personality type, as they focus on people’s strengths.’

‘They cared about me beyond just the work I was doing. They helped me through the more challenging times in my transition to a new life. I have lifelong friends here and met people who have made a massive impact on my life.’

Salary is pro rata of 40.00 hours per week (16.00).

If you would like to talk to someone about the types of opportunities we have, or have any other questions, please contact recruitment.team@crossreach.org.uk.

Main Function

The Counselling Manager will have responsibility for the overall clinical management and development of the Service.  They will be responsible for achieving the highest professional standards and for ensuring that CrossReach's aims, objectives and standards are met and maintained.

Through Christian leadership, they will ensure that these services reflect CrossReach's Christian ethos and mission statement.

Main Duties

1. Provide the necessary leadership to the therapeutic team to ensure the service delivers professional and ethical interventions.
2. Create the environment and culture where the therapeutic team deliver and evolve an effective and high quality service that meets client needs.
3. Provide appropriate guidance and direction to ensure the service is compliant with the relevant legislative ethical policy and procedural requirements, especially in relation to Child and Adult Protection.
4. Ensure the service’s waiting list is appropriately managed, taking account of risk factors while managing client expectations.
5. Maintain and develop external relationships that will extend the influence of this service and benefit the client’s needs.
6. Maintain a small client caseload to develop and maintain your professional skills, using these to provide effective supervision and act as the point of clinical escalation for the service.
7. Embrace and develop internal relationships, capitalising on the available support and ensuring information is shared to allow the effective operation of CrossReach.
8. Working in partnership with the internal stakeholders, capitalise on income generation opportunities to achieve a financially sustainable service.
9. Match the staff and volunteer expenditure to the clinical service income to enhance the financial performance of the service.
10. Maintain and evolve the necessary relationship with training providers to ensure the service has the appropriate supply and mix of resource.
11. Ensuring continuity across the service provision and deputising where appropriate for the Managing Coordinator.
12. Demonstrate and share Christian love and support including sharing with others the leading of worship in accordance with CrossReach policy and by ensuring all staff meetings are opened with prayer and bible reading.

Qualifications

Essential:          

• Diploma in Counselling or other relevant qualification e.g. Art Therapy and PSA registered or completion of training as a first level Registered Nurse in Mental Health with a currently valid registration with the Nursing and Midwifery Council or an Occupational Therapist registered with the Health Professions  Council or a qualified Social Worker registered with the Scottish Social Services Council.
• Significant post registration experience, with experience of either working within community mental health and/or addiction services.
• Evidence of continued professional development.

Desirable:          

• A qualification in training and clinical supervision.

Personal

As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos (this is an ongoing occupational requirement under the Equality Act 2010).

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.

Skills and Abilities

Essential:

• Experience in clinical supervision.
• Good communication and team working skills.
• Basic computer literacy skills including use of Microsoft Office and the internet.
• Experience of being able to work across a multi-disciplinary team.
• Experience of supervising staff.
• Ability to work without direct supervision.

Desirable:

• Experience in delivering training