Counselling - Partnerships Co-Ordinator

Information

Our Confidential Conversations service brings our counselling expertise into workplaces across the public, private and third sectors, and to further and higher education establishments. It’s a vital service helping professionals and students to strengthen and manage their wellbeing and mental health.

 

As the Partnerships Co-Ordinator you’ll build relationships with prospective clients to bring in new contracts whilst maintaining and strengthening relationships with our existing clients to ensure contract renewals. You will work in collaboration with the Counselling Team to ensure the smooth and effective running of the service.

It’s a role that requires experience of initiative application of sales and marketing techniques, of managing contracts, and strong computer literacy skills. You should also bring strong interpersonal and communication skills to build meaningful relationships, and share our dedication to our clients and our values.

At CrossReach, even though we’re one of Scotland’s largest voluntary social care charities – with a 1,600-strong team working across 60 services around the country – we genuinely value the individual. For our clients or services users, that means being treated with respect and care, regardless of the circumstances. For professionals like you, it means being part of a genuinely caring environment where you can contribute ideas, have your needs recognised and help shape your role around your ambitions.

In exchange, as well as a competitive salary, you’ll have a generous pension, health benefits, paid holiday and a range of leisure discounts. So, if you’re looking for a supportive career, we’re looking for you.

Salary is pro rata of 38.50 hours per week (24.00).

To find out more and apply please go to www.crossreach.org.uk/careers or call Keeley on 07553 041 464 for an informal chat.

Main Function

CrossReach Confidential Conversations offers counselling and training to workplaces and higher and further education institutions. Working with the Confidential Conversations team your main role will be to identify, secure, manage and maintain both new and existing business relationships. The job holder will develop and implement marketing strategies to increase sales and strengthen existing client relationships.

Main Duties

CrossReach Counselling Management and Business Development teams the post holder will:

1. Foster and grow relationships with businesses and academic institutions across Scotland.
2. Develop sales and marketing strategies, in line with CrossReach branding to effectively demonstrate the benefits of the Confidential Conversations Service, and manage relationships with existing clients to ensure their use of Confidential Conversations services are sustained or increased.
3. Collaborate, plan and coordinate to ensure that resource allocation meets contract demands.
4. Ensure all contracts and agreements are in line with CrossReach standards and adhere to COSCA’s Statement of Ethics and Code of Practice.
5. Capitalise on external and also internal CrossReach opportunities to sell our training packages.
6. Maintain, monitor and evaluate standards to demonstrate to existing and future clients the efficacy of counselling supports and training inputs.
7. Ensure effective record keeping, in line with CrossReach Counselling standards.
8. Manage contracts and renewals.
9. Demonstrate and share Christian love and support including sharing with others the leading of worship in accordance with CrossReach policy and by ensuring all staff meetings are opened with prayer and bible reading.

Qualifications

Essential:          

• Educated to SVQ/NVQ level 4 in a relevant subject area such as sales and marketing or business studies. or have significant relevant experience

Desirable:     

• An understanding of counselling and wellbeing supports
• Experience in coordinating training programmes
• Driving Licence

Personal

As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos (this is an ongoing occupational requirement under the Equality Act 2010).

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.

Skills and Abilities

Essential:

• Previous experience of developing sales materials and proactively contacting potential clients with a service provision.

• Possess good computer literacy skills including use of Microsoft Office, Teams and the internet.

• Excellent interpersonal and communication skills.
• Must be able to represent CrossReach and its Counselling Services in a variety of professional settings.