Service Leader - Part Time - Temporary

Information

Here at The Garratt in Glasgow we provide a friendly, welcoming and safe environment for children and young people who need support.  Our focus is on building their self-esteem and confidence, and in doing so we can be rewarded with something special – a smile that says it all. 

 

Surrounding this child-focused approach are the ideas, nurture and commitment of our team.  Now’s your opportunity to join us working in both our residential and community services with an identified group of young people.  As you’ll work with parents and guardians too, strong communication skills are really important, along with an understanding of some of the issues they may be facing.

Our team is close-knit and supportive.  Quite simply, nothing gets in the way of us making sure that every child enjoys the best possible care and reaches their full potential.  Experience of working with children, particularly those with a learning disability is essential and ideally you will have an HNC in Social Care and an SVQ Level 4 or the commitment to achieve them.  In return there’s a benefits package that includes an employer contributory pension and generous holiday allowance.

This is a temporary post for 12 months.

Salary is pro rata of 38.5 hours per week.

#Crossreach

Main Function

The Service Leader will support the Managing Coordinator to ensure that the care and support provided by the service meets the needs of children and their families who use it. The service Leader will be the lead manager within the service with responsibility for day to day management.

The Service Leader will be required to contribute to achieving the highest professional standards of social care practice and for ensuring that quality standards are met, reflecting CrossReach Christian Ethos and Mission Statement.

Main Duties

To implement and uphold the aims, objectives, policies and procedures of CrossReach and Children & Family Services.

As Service Leader your main responsibilities will include:

• Promote and strengthen relational health through actively developing and role modelling positive and genuine relationships.
• To ensure that children & young people’s primary care needs are fully met and their wellbeing is promoted and safeguarded in line with the GIRFEC wellbeing indicators:
  • Safe
  • Healthy
  • Active 
  • Nurtured
  • Achieving
  • Respected
  • Responsible
  • Included
• Monitor the health, wellbeing, safety and security of children and young people and their environment. This includes following policy and protocols such as
  • Shift Planning Protocols
  • Communication Protocol
  • Significant Adverse Events Protocol  
• Understanding and Managing Challenging Events & Behaviours.
• Safeguarding & Child Protection Policy.
• Monitor & evaluate the implementation of strategies that support care plans.
• Monitor & Contribute information for Assessment, Children’s Reviews, Children’s and any other relevant meetings.
• To ensure the effective delivery of service including:
  • Ensure Assessments & Re-assessment process is adhered to  
  • Monitor & Evaluate individual and service outcomes in line with Getting It Right For Every Child
  • Safe working environment through balanced staff rotas
  • Significant Adverse Events are recorded and monitored
  • Support Managing Co-ordinator to provide a quarterly Management report for Head of Service     
• Promote equality for all individuals.
• Support children and young people when they are emotionally, psychologically and socially isolated and distressed.
• Promote communication with children and young people where there are communication difficulties.
• Empower children and young people to make use of available services and information.
• Implement and monitor CrossReach policies relating specifically to 
  • Attendance Management
  • Health & Safety
  • Child Protection
  • Safe Recruitment
  • Staff Supervision and PQDP

• Promote the health and well-being of all children, young people and adults within a professional Christian framework in a sensitive and caring manner affording them dignity and respect.
• Accompany children and young people to various events and meetings off site i.e. family visits, activities, health appointments, review meetings, etc.
• To line manage Team Leaders.
• Manage and support changes in service delivery in line with the strategic vision and direction of the organisation and where the best interests of children and families are at the heart of all decision making.
• To cover the Service ‘on call’ rota, providing out of hours support.

Planning and Development

To assist the Managing Co-Ordinator in the formulation of a yearly plan and work as a member of the management team to ensure that priorities outlined therein are met.

Quality Assurance

To assist the Managing Co-Ordinator in all aspects of Quality Assurance and to be responsible for the quality of care experienced children and young people.

Financial and Administrative Management

To assist the Managing Co-ordinator as required in the preparation, management and monitoring of the annual operating budget.

To support Managing Coordinator with daily management of operational budget.

To ensure that client’s records are maintained in line with CrossReach policy.

To contribute to the maintenance of systems to gather, record and store information/data.

Personnel Management

To assist in the recruitment and selection of staff as required.

To be responsible for the direct supervision of staff.

To ensure that CrossReach personnel policies are implemented and understood by all staff within the team and participate in the disciplining of staff when appropriate.

To undertake or facilitate the assessment of staff for SVQs and/or the supervision of students through practice teaching.

To be responsible for the planning and allocation of work carried out by staff.

To assist in unit based induction training, ongoing training within the unit and be accountable to the unit manager for the training and development of team members.

To convene regular team meetings.

Professional Development

To keep abreast of current developments in the social care field in order to ensure that the highest standards of care are achieved.

To attend meetings, training courses and seminars as required.

Liaison

To assist the Managing Co-Ordinator in the promotion of services and to maintain close working relationships, as required, with all relevant professionals involved in the care of children and young people.

Maintaining effective communication, contact and co-operation with relatives and friends of children and young people.

General Management 

To conduct or arrange devotions for children, young people and colleagues who wish for this to take place.

To undertake responsibilities in relation to health and safety as delegated by the Managing Co-ordinator.

To be responsible for a particular specialist area of work as directed by the managing co-ordinator.

To undertake other duties as may responsibility fall within the parameters of the post as delegated by the Managing Co-Ordinator.

To demonstrate and share Christian love and support including sharing with others the leading of worship in accordance with CrossReach policy and by ensuring all staff meetings are opened with prayer and Bible reading.

Qualifications

Essential

Service Leader will be required to be registered with Scottish Social Services Council [SSSC] and have or attain within the registration period the minimum qualification of an HNC Social Care and SVQ Level 4.

A commitment to undertaking Management training is required.

Desirable

Degree level study in Social Work, Education and/or Psychology.    

Additional qualifications of this post include

• Knowledge and understanding of Attachment Theory Informed Practice
• Social pedagogy   
• Counselling skills
• Full driving licence or commitment to achieving this within agreed timescale

Personal

As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos (this is an ongoing occupational requirement under the Equality Act 2010).

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.

It is your professional responsibility to ensure that you meet the standards and criteria for registration.

Skills and Abilities

Essential:

• Postholder must possess basic computer literacy skills including use of Microsoft Office and the internet.
• Experience in working with children
• Experience in working with children with a disability
• Experience in managing challenging behaviour