Making change happen – Scottish Social Services Award 2019

“I had no idea of how great and life changing it would be, as before I was just a woman with kids and not a lot of confidence.  When I started this Course I very quickly realised I was so much more than that.  I am so happy and proud to have been part of this programme.  It has opened up a better version of myself.”

This comment, from one of the young people who successfully completed the ‘Get into Care with CrossReach’ partnership programme with the Prince’s Trust, helps demonstrate why this recruitment partnership has shaped our long-term recruitment and retention strategy.

Our offer to the young people thinking about Social Care as a career option includes employability support, with interview skills training and 1 to 1 coaching, and a guaranteed interview at the end of the programme.

The ultimate goal is to enable them to have a long and meaningful career in Social Care and at the end of the pilot programme, 6 young people were recruited.  In line with the CrossReach ethos and values, they continue to be supported in their on-going professional development, including vocational qualifications.

Another participant told us,

“I have always had a passion to help others, but I didn’t believe in myself or think I would be successful.  Now I can proudly say ‘I made it’.  I now feel happier and positive about my life.  I would like to thank all the staff at CrossReach and Princes Trust.  I have loved every minute.”

The small in-house HR People Development team that developed the programme (in consultation with staff, Managers and the people who use our services) are clear that the life changing difference experienced by participants is their ultimate reward.

While we heartily agree, we are also delighted that the programme was announced as winner of the Making Change Happen category of the Scottish Social Services Awards 2019 yesterday [6th June 2019].

We believe this now established programme is a sustainable approach to bringing about positive change in addressing the ongoing vacancy crisis in social care and in benefiting the wider social care sector.



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