A number of months ago we set out on a journey with a big aspiration. To form a strategic plan that would guide our decision making, generate shared ownership and accountability – and provide clarity. This would allow us to steer our own course through the many challenges and opportunities we see daily within the social care sector.
We took time to ask ourselves big questions, re-evaluate our core assumptions, challenge ourselves on established thinking, and most importantly we took time to try and silence the noise around us and listen. Listen to the voices of those we support, the loved ones who entrust their people within our care, our board of trustees, the Church and you – our staff and volunteers from across our many teams in CrossReach. Whether you filled out one of the online surveys, were part of a working group, or took part in one of our engagement team meetings your support and input was very much appreciated.
As we draw this year to a close, we look forward to another year beginning. That is much the same as our journey. The end of this walk, doesn’t really mean the end – it means the beginning, A chance to move forward with refreshment and renewed enthusiasm. Thank you as always for your hard work and ongoing commitment to support our collective efforts to make a difference in the lives of so many people across Scotland
Tonight, we will launch this strategy to the public at a reception ahead of our Carol Concert. Ahead of that, I am delighted to present a first look at ‘Love from CrossReach’ – our 5 year strategic plan. I hope you enjoy it and can see your input and efforts reflected within the pages.
Viv Dickenson
CEO, CrossReach
Strategy Overview
Caring for people in their communities has been at the heart of The Church of Scotland for over 150 years.
Today, CrossReach plays its part in continuing that tradition by offering care and support to around 28,000 people annually. As one of the largest and most diverse not-for-profit providers of social care in Scotland we are deeply rooted in communities, empowering people of all ages to live life to the full. The services delivered by our specialist teams fill a vital role between the private and the statutory sector, offering a person-centred approach. They have changed over time but are as much needed today as they ever have been. At the core of the ambition lies love, deep rooted concern for others which speaks to our common humanity and dignity. Read more…
Operational Areas
Older People According to the World Health Organisation (WHO 2020) there are more than 50 million people worldwide living with dementia and this is expected to increase to 150 million by 2050. With a proven track record over many decades, CrossReach have developed a wide ranging portfolio of services which older people across Scotland can access. Our approach is based on a non-clinical approach, which promotes personhood. Read more…
Adult Care in CrossReach is all about promoting aspiration and assisting people to live their lives to the full. The core questions we ask are: what can we do to make sure people can participate more fully in their communities and how can we help people realise their potential and be recognised by their peers, their family and by society as equals. Read more…
Children and Families have a vision of a Scotland where every child, adult and family feel loved, supported, safe and able to achieve their full potential. At CrossReach we aim to provide therapeutic and safe spaces for children, young people, adults and families to build resilience, to overcome difficulties and to thrive. Read more…
Our Resources will help and support operational teams to achieve their strategic goals by providing, Financial, IT, Communications, and Estates back-up. We will do this on the basis of value for money stewardship, providing maximum support to CrossReach services, at a minimum cost to the services. Read more…
Our People. Working at CrossReach is more than just a job, with faith and love at its heart, our people experience something different. Our values are evident in everything we do, creating a culture where people are skilled, engaged, supported and safe. Individuals are valued, treated fairly and their voices are heard. Read more…
