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Whinnieknowe was the very first residential home in Nairn and its distinctive Christian witness is a valuable asset.

The building is mature and has a homely, relaxing, warm atmosphere.   Whinnieknowe sits on one of the most picturesque beauty spots in Nairn.   It overlooks the river Nairn and the Cawdor hills.

The house is about half a mile from the town centre and one mile from the harbour.   Nairn is sixteen miles from Inverness.   There is a good bus and train service.

Whinnieknowe care home has refurbished to a high standard, there are 24 single rooms all of which are en-suite.   To help service users regard Whinnieknowe as their home, we invite them to bring some of their own furniture, pictures etc, if they wish.

We have three comfortable lounge areas, and a conservatory and a dementia friendly garden area.

Aims & Objectives
“In Christ name we support people to achieve the highest quality of life that they are capable of achieving at anyone time.”

Our aim is to provide a homely welcoming atmosphere that is service user orientated, respecting each individuals rights, choice, individuality and dignity.   Service users are supported to do as much for themselves as possible, thus promoting independence and fulfilment.   We recognise each person has the same unique human value and fundamental rights as everyone else.

Individual Care Plan
Each service user has a personal care plan.   The individual care plan is aimed at providing each individual with a personalised plan of care needs.   The service user will contribute to the plan to their fullest potential, along with staff members, family, friends and other agencies.   The plan is in a concise format, which is simple, and easy to understand, it clarifies the role of all parties involved in the plan.   A key person is identified to keep and implement the plan, which will then be reviewed every 6-months, or as required.

Family Involvement
It is important for individuals to maintain family links as far as possible.   Here at Whinnieknowe we are fortunate that, at present, some of our service users are fit and able to go out with family members on a regular basis.   Clients are also encouraged to keep in contact with relatives who are at a distance and unable to visit.   Information from families is also important in the formulation of care plans, also their presence and input at social events and reviews are encouraged.   Involvement in fund raising ideas for the Service is encouraged and welcomed.

Community Involvement
The local Guilds, WRVS and Friends Group play a supportive role in contributing to the functioning of Whinnieknowe House.   We have a list of local volunteer drivers who are willing to drive our local community bus, so that clients are able to go on social outings.   The local G.P.’s, Community Nurses and Social Workers also provide a very supportive role towards the care and work carried out at Whinnieknowe.   Individuals are encouraged to exercise their own rights in all areas of daily living (i.e. in going out to local shops, Hairdressers, Opticians, etc.).   If help is required to do this then the appropriate support will be given through forward care planning staff and family involvement.

Respite Care
Providing there is a room available, we can offer respite for someone being cared for at home. This also gives the Carer a break. The time may be for a few days, two weeks or an agreed period

A senior member of staff would be pleased to visit you at home, or you are warmly invited to visit us here and talk more fully about Respite Care.


Other Services include:

  • Hairdresser, once a week
  • Chiropodist, visits regularly
  • Optician, visits regularly
  • District Nurse, visits when required
  • GP visit every Tuesday

Management & Staffing

A Service Manager and Deputy are responsible for the supervising of day and night Care Workers, housekeeping staff and Cooks.

Staff at Whinnieknowe are selected and trained to meet quality standards of care.   Training is specifically designed to enable the delivery of high quality social work and social care service from a Christian perspective.

Admission Procedure

The criteria for admission to Whinnieknowe includes identification of service users needs for supervised care as determined by Social Service, G.P., family or friends of potential clients.   Initial assessment of needs and abilities usually takes place in the individuals own home by Whinnieknowe staff.   Ideally, the expectation would be that service users are able to undertake basic aspects of care for themselves, with minimum supervision and/ or assistance. Initial residence at Whinnieknowe will be for a six-week period.   This allows the individual and the home to decide if the placement meets the persons needs.

Please contact the Service Manager at Whinnieknowe for costs or speak with your allocated social worker.

Costs per week £821 per week. .

Please check with social work for your free personal care allowance.

We take great pleasure in meeting prospective service users.   We are, with the residents’ permission, delighted to show you around the house and invite you to have lunch with us so that you get a real feeling of the atmosphere and taste our delicious home cooking.

Staff lead daily devotions for those clients who choose to attend.   Our Chaplain leads a short morning service fortnightly. Attendance is optional.

Clergy from various denominations visit their parishioners who stay at Whinnieknowe.

Referrals Procedure
The procedure of referral would follow on after outside agencies, family or client, had identified a need of residential care.   A brochure of the care setting would then be sent to the appropriate person.   If the potential service user was in their own home, or Hospital setting, and lived locally, we would then arrange for a Staff member to visit and do an assessment of the potential users needs.   This would be to ensure the care setting would offer the appropriate type of care for that individual.   Again, if the person lived locally, they would also be encouraged to visit the setting, and given help to do so.   If the individual met the criteria for the care setting they would then be given a time scale for admission and a four-week assessment period.
Additional Information

Through consultation with individual service users and at residents meetings, we offer a range of activities, which caters for the diverse interests, and abilities of the client group.   These activities range from putting, bowls, board games, quizzes, bingo, reminiscing, discussions, crafts, etc.

Please contact the Service Manager if you would like help in reading and understanding this information.


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Contact Details

Lynda Wilson
Mill Road
IV12 5EN
01667 452387
01667 451190


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Charis House, 47 Milton Road East, Edinburgh, EH15 2SR
Tel: 0131 657 2000 Email: