Choosing and shaping your care

Personalistion means giving you choice and control over the way you receive your support.

In 2014 the Scottish Government introduced its Self-directed Support (SDS) Act. This is the way Personalisation is being delivered across Scotland. It allows you to:

Identify the outcome you would like to achieve with social care support (leading to an Outcome Based Support Plan)
Choose the care services and support that will help you achieve that outcome
Pay for your own care using the Individual Budget allocated to you by the local authority

You can speak to your local social work department about using Self-directed Support to access the wealth of care services available through CrossReach – from support in your home, travel and short breaks, day opportunities, counselling and community activities and much more.

Self-directed Support video- Story 1

Self-directed Support video- Story 2

Self-directed Support video- Story 3

Self-directed Support video- Story 4

Self-directed Support video- Story 5

"I’m so grateful to the Tom Allen Centre, my skilled and empathic therapist, and all the welcoming and kind staff - also communication was seamless and assessment was in depth. I was offered the appropriate therapy for enough sessions to make a difference.  "

Counselling Recipient
"I have never been overly comfortable talking about feelings, but my counsellor has been approachable, understanding and very helpful with helping me to understand my emotions and reactions. "

Counselling Recipient
"I have found this experience valuable for my recovery.  My counsellor is very welcoming, making me feel comfortable to share anything"

Counselling recipient
"I am incredibly grateful for the counselling that I receive, it is the highlight of my week. It enables me to cope a bit better with the difficulties that I face in my daily life. Thank you "

Counselling Recipient
"It's nice to be in an aura of kindness. You are never made to feel inadequate or silly."

Care Home Resident